Introduction

Welcome to PickLocal (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://picklocal.nl and use our services.

Information We Collect

  • Personal Information: When you register on our platform, place an order, or contact us, we may collect personal details including your name, email address (e.g., info@picklocal.nl), phone number (if provided), billing and pickup address, and payment information.
  • Vendor Information: For sellers registering on our platform, we collect business-related data such as store name, product listings, and bank account details for withdrawals.
  • Usage Data: We collect information automatically about your interaction with our site, including IP addresses, browser type, pages visited, and location data to improve user experience and offer location-based services like the store locator map.

How We Use Your Information

  • To provide and manage your account and orders.
  • To communicate with you regarding your orders, account status, and updates.
  • To facilitate payments through supported methods (iDEAL, bank transfer, pay in store).
  • To manage vendor accounts including approvals and commission calculations.
  • To improve our website functionality, including location-based services and personalized content.
  • To comply with legal and regulatory requirements.

Sharing Your Information

  • We share personal data with vendors only as necessary to fulfill orders (e.g., product selection, order processing).
  • Hosting providers (Hostinger, GoDaddy) and payment processors may have access to your information under strict confidentiality agreements.
  • We do not sell or rent your personal information to third parties for marketing purposes.

Vendor Account Approval and Product Publishing

  • Vendor registrations require review and approval by PickLocal before access is granted.
  • Product uploads by vendors are reviewed and must be approved before publication on the platform.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and provide location-based services such as the store locator map. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. You can contact us at info@picklocal.nl for any privacy-related requests.

Payment Information

Payment methods currently supported are:

  • iDEAL (online payment common in the Netherlands)
  • Bank Transfer
  • Pay in store upon pickup

We do not store full payment card details on our servers; payment processing is handled securely via third-party providers.

Commission and Seller Withdrawals

  • We charge a 10% commission on vendor sales; this rate is adjustable as needed.
  • Seller withdrawal payments are processed via bank transfer only.

Data Retention

We retain personal data as long as necessary for the purposes described in this policy or as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with the revised date.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
Email: info@picklocal.nl